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Welcome to the Rokt Service Center

Featured portals

  1. Finance

    Raise any finance-related requests from the options provided.

Suggested forms

  • Request a credit for Advertiser spend

    • Credit adjustments for the current month's invoice must be submitted & approved by 5 PM EST on the first business day of the following month (e.g., April adjustments to be submitted and approved by the first business day in May).
    • Any credit requests after the cutoff date will be issued either as Credit Notes or adjustments to the next invoice
    • Credits are applied at the campaign-level - please submit multiple tickets for credits on more than one campaign
    • No SLA to credit adjustments as they'll be processed during invoicing. Credit notes requests are subject to an SLA of 3 days
  • Use this form to raise requisitions

  • Request an invoice be entered into Xero and subsequently paid.

  • Get assistance for general payroll questions.